This is what every Realsmart school and trust can expect from us. Support is included in your annual price, at no extra charge.

Support

  • Free and unlimited. Support from a UK team who work with schools all day.
  • Fast replies. We aim to answer within the hour, and our average is under 30 minutes.
  • Included in one price. Hosting, support, updates and training are all covered by your annual price.

How to reach us

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Uptime and security

  • 99.9% uptime. We commit to 99.9% uptime for school websites, and we monitor it.
  • Protected. School websites run on Amazon Web Services, behind Cloudflare’s protection against denial-of-service attacks.
  • Kept up to date. We apply WordPress and plugin security updates ourselves, rather than leaving them to your network manager.
  • Tested before it reaches you. We test every update on copies of real school websites before it goes live. How we test every update

Thinking of joining us? Book a demo or call 01302 361132.